SpikePictures.com FAQs

Here are the most common questions and answers concerning the SpikePictures.com website. If you have a question that is not listed below, please contact us and we will do our best to answer your question.

How do I contact Spike Pictures?
There are a number of ways to contact Spike Pictures. For full contact options click on 'Contact Us' link on the main menu.

What internet browsers are compatible with the SpikePictures.com site?
We support Internet Explorer 5 and above, and Netscape Navigator 6.2 and above. If you are using an older version of one of the above browsers you are advised to upgrade.

Do you use cookies?
Yes we do, and you will need to have cookies enabled to be able to use the 'Search' section as well as to 'Login' to Spike Pictures.com.

Do I have to register to be able to search for images?
No, you can use the 'Search' section of SpikePictures.com, but you will have to complete and submit the registration form in order to create a lightbox, request pricing information and order images.

How can I view or change my registration information?
Click on 'My Account' from the main menu. You will see the information you entered when you registered. All displayed information can be updated. Click 'UPDATE ACCOUNT' to save your changes.

Can I log in and out of the Spike Pictures site?
Yes. Normally a cookie is saved to your machine after you register or when you login. The cookie allows you to view non watermarked images and order images from your machine, without having to log-in each time you visit the site. However, on some occasions you may wish to log-out and log back in again. This is especially useful if you are sharing a computer. To log-out click on 'Logout'' at the top right of the screen. Your cookie will be cleared and you will need to login the next time you visit SpikePictures.com.
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Do you have any licensing information?
Yes, Spike Pictures's images are rights protected, not royalty free. This means that we record and can restrict the allowable uses to which the images you have chosen can be put. This affords you the knowledge of exactly what the image has been used for in the past, something which is of great value in most commercial and editorial applications.

An important point to understand is that a licence to use is a grant of reproduction rights and is not a transfer of ownership or copyright. When we licence an image to you, it will be for a specific set of uses which will be defined in your printed licence to use. You must ensure the image is not used for any other purposes as this contravenes local law and international copyright conventions. As custodians of our artist's work and our clients trust in us, we vigorously pursue illegal and unauthorised uses.

Spike Pictures also offers the option of exclusivity on its rights usage packages. For an additional fee, we will provide protection against possible conflicts of use within your industry and/or territory. This will ensure no other party could use the image within this rights usage domain. This is often of great value for prominent campaigns or artworks.
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How do I purchase an image from the SpikePictures.com website?
Licences can be purchased for all images on the SpikePictures.com site. However, images must be licensed by a Spike Pictures representative before they can be used.

To purchase image licences contact your local office. Your sales account executive will discuss your intended use, check availability of your selected images, provide a price and issue a license for use.

If you wish, you can email your intended use to your local office. To do this, type the usage information in to the 'Pricing/Ordering' field found on each image detail page.

Please provide as much detail as possible on your intended image. This should include the following: media, duration of use, print run/circulation, size of exposure (fraction of page/area), exclusivity or non-exclusivity rights. If there are other images you would like quoted, please also indicate those image numbers and related uses. An account executive will respond with a quote as soon as possible.
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Can I download images for comping use?
You may download the comping image found on each image's detail page. For non watermarked comping images please register or login if you are a registered member.

For PC users: Place your cursor over an image, right click and select 'Save Picture As'. A dialog box appears allowing you to save the image file to a specific location. For Mac users: Place your cursor over an image, press the Apple (command) key and click, a dialog box appears. Select 'Download Image to Disk', and save the image file to a specific location.